FAQs
Please have a look at our frequently asked questions.
FAQs
Please have a look at our frequently asked questions.
Shipping Information
What Shipping Methods Are Available?
FREE UK mainland delivery when you spend £75 and over
Royal mail 1st class signed for £5.05 (Normally 1-2 working days, requires a signature)
Royal Mail 2nd class signed for £3.95 (Normally 2-3 working days, requires a signature)
Royal Mail Special Delivery Guaranteed by 1pm (Arrives next working day by 1pm, requires a signature) £7.75
Exceptions apply to items being delivered to non-UK mainland locations.
Items are usually delivered within 2-3 working days, Monday to Saturday, 7.30am – 6pm. Some couriers may deliver slightly earlier or later.
Couriers we use for standard deliveries include Royal Mail, DHL, UPS and DPD.
We aim to ship all orders within 3 working days from the order having been placed.
Do You Ship Internationally?
Worldwide International shipping is available. Please enter your delivery address in the checkout to calculate shipping cost. Discounts can be available for large international orders. Please contact customer service via our contact page.
We aim to ship all orders within 3 working days from the order having been placed.
How Long Will It Take To Get My Package?
We aim to ship all orders within 3 business working days from the order having been placed.
Items are usually delivered within 2-3 working days if in the UK. Some couriers may deliver slightly earlier or later
Payment Information
What Payment Methods Are Accepted?
We accept many different types of payment. These include:
- Visa and MasterCard (including pre-paid cards)
- Maestro
- American Express
- PayPal
- Apple Pay
- Google Pay
Is Buying On-Line Safe?
Yes. Buying from our website is safe. All payment processing takes place on the payment processor’s site and servers
Orders & Returns
How do I place an Order?
To place an order please add a product to your cart and then go to the checkout. Please follow the simple instructions when placing an order on each page.
How Can I Cancel Or Change My Order?
To change or cancel your order please email us. Please be advised that we can only cancel or change your order if it has not shipped from our warehouse.
Do I need an account to place an order?
Yes. to place an order online you will need to create an account. Once an account has been created you can keep a track on the status of your order.